Shipping and Delivery
Placing an Order
Once you place your order:
- You’ll get a confirmation email within 24 hours.
- We’ll check product availability and may contact you if anything needs clarification.
- Need more info before shipping? Ask us — we’re happy to send photos or videos of the product.
Shipping & Delivery
Time & Costs
Estimated delivery times:
- Asia (Japan, Korea, etc.): 4–8 business days
- Europe & North America: 6–12 business days
Shipping fees:
- Free shipping on orders over [$X amount]
- Flat-rate or weight-based shipping calculated at checkout
We’ll send a tracking number once your order ships.
Important: Please double-check your address and phone number before completing the order. We’re not responsible for delivery issues caused by incorrect info.
Delivery to Russia
Yes, we ship to Russia.
- Delivery via our local partner in Moscow
- Orders are re-packed and shipped domestically
- Approximate delivery time: 10–14 business days
- Payments accepted in RUB — contact us for details
Important Notes
Customs duties or import taxes may apply depending on your location. These are the buyer's responsibility.
If you want to ship to a country not listed at checkout, please contact us — we might be able to help.
Contact
office@pinkspink.company
Monday – Friday / 10 AM – 6 PM [ Beijing time ]
We respond within 24 hours