Payment
Payment Methods
We accept payments via Visa, Mastercard, UnionPay, PayPal, and domestic bank cards.
Russian customers can pay in rubles via SBP.
To pay from Russia, just email us — we’ll send you a secure link.
All transactions are encrypted and secure.
Order Completion
Once your order is placed, you'll receive a confirmation email with payment details.
Make sure your billing information is accurate — otherwise, the payment may be declined.
If you experience any issues during payment, try another method or contact our support team.
Payment Adjustments
If any item from your order is out of stock, you'll only be charged for the items we ship.
In case of partial shipment, the remaining amount will be refunded or adjusted automatically.
We’ll notify you by email if there are any changes to your order or payment total.
Send a Gift
Make it special: we’ll wrap your order in branded packaging and add a handwritten note from you.
Want to gift flexibility? Ask us about digital gift cards.
Discounts
Discounts & Loyalty Program
We currently do not offer permanent discounts, but special promo codes may be available during seasonal drops or exclusive events.
A loyalty program with discounts of 5–15% based on your total order amount is coming soon — stay tuned!
Follow us on Instagram or subscribe to our newsletter to be the first to know.
Contact
office@pinkspink.company
Monday – Friday / 10 AM – 6 PM
[ Beijing time ]
We respond within 24 hours