Shipping and Delivery
Shipping Overview
We ship worldwide 🌍
Orders are delivered via 4PX, DHL, UPS, FedEx, etc.
Methods may vary depending on your country.
Free shipping on orders over $200
Delivery time
Please note that our warehouse requires 1–2 business days to process and prepare your order before it is dispatched.
Standart Shipping:
- North America (USA, Canada, Mexico): 7–14 business days
- Europe: 7–14 business days
- East Asia (Japan, South Korea): 6–8 business days
- CIS (Russia, Kazakhstan): 8–10 business days
- Middle East (Israel, UAE, Turkey): 6–12 business days
- South-East Asia (Malaysia, Singapore): 6–10 business days
- Oceania (Australia, New Zealand): 7–15 business days
- Latin America: 10–25 business days
- Africa (Angola, Ghana, Kenya, Morocco): 9–16 business days
Express Shipping: Available for select regions for an additional fee. Details at checkout.
Please note delivery times may be longer due to customs clearance or unforeseen delays.
Customs Duties & Taxes
In most cases, our international shipments are delivered without additional duties or taxes for the customer.
However, depending on your country’s customs regulations and shipping method, some orders may be subject to import duties, taxes, or fees.
If any additional fees apply upon receipt, we will specify them in your order confirmation email.
Order Processing
Once your order is placed, we will send you a confirmation email within 12 hours, confirming the availability and shipment details.
Check your inbox for order updates, and be sure to check your spam folder just in case.
Cancellations & Changes
If you wish to cancel your order or change the color/size without affecting the price, please contact us within 12 hours.
After this time, changes may not be possible.
Tracking
Your order will be processed and dispatched from our warehouse within 1–2 business days.
Once your package is shipped, you will receive an email with a tracking number to follow its journey.
Contact
office@pinkspink.company
Monday – Friday / 10 AM – 6 PM [ Beijing time ]
We respond within 24 hours